Sam's Club

They have this little area in front of the store that I guess could be considered a cafeteria. The food is more of the fast-food variety, hot dogs, pizza, pretzel, bag of chips, fountain drinks, etc.
While I've never gone to Sam's Club, just to eat, I do go to the dining area after, or before I start shopping. The limited menu is very inexpensive. You get a (HUGE) hot dog special....a dog and a pop for about $1.50. But today, I opted for the pizza special....large slice and pop for about $2. I chose the supreme pizza, but they have other varieties. Service good, pizza served hot and greasy.
Nice little unhealthy meal within anyone's budget.

My service started off right but ended up wrong. I went in with my speedometer working, and when I left it wasn't. I was very disappointed that excuses were made for their mistake I feel they took advantage of me because I am a lady. 2 sensors were replaced because 2 of my dashboard lights were on. However, one light did go off, but I don't know what speed I am going now because my speedometer isn't WORKING AT ALL.
I went in for 2 new valves for my tires and the service found me and suggested this service. He said everything will be fine after replacing the
sensors. Well, I feel let down because I trusted Sam's Club staff, with my vehicle, and now I could get a ticket because I don't know what speed I am going. Also, on my receipt he made no mention of the replacement of sensors. He gave me another receipt as through I just purchased the sensors.
however, he put them in and messed up my speedometer.
Club Store#6562
#disappointed
#unknownspeed (Muskegon Mich)

Our rating is for one of the workers helping in the self checkout area. We were having problems finding the grill on sale and he not only took us to it, he got a large cart, loaded it and helped us to the front. Thank you Josh, it's not often you find such great service nowadays.

I get there around 930am and start shopping, place isn't too crowded then, but you're constantly dodging the floor cleaning zamboni. I got my stuff, went to pay, but the cashier would not let me check-out.
I was not allowed to purchase my goods until after 10am.....
UNLESS I upgrade my membership for $28!
Not gonna happen.
I walked out, let the employees put back my groceries.

The less than stellar management has shorten the gas hose's at the pumps. So half the pumps are use only 30% of the time. They did this because they are so busy. So now I'm guessing they are wondering why the line are twice as long at the pumps the other cars. I'm can see why not everybody can be astronauts.

I was very disappointed with the service I received at the Sams Club in Muskegon.I was a third party shopper an decided to buy a membership for my Wife an Household.I was taught you never have a second chance to make a first impression. With this in mind I coke in after a long day of work an we go straight to Sams Club in Muskegon.Im not sure if hard worker came iff as homeless or what but day one I received no service at all in the jewelry department.Day 2 yes We came back my daughter my wife and myself. After being made wait around 30 mins a sales associate we will call Mik comes to the department with the nastiest attitude I have ever experienced from a cashier.She reaches in an knocks over a jewelry display an starts to fuss us/me out because she hastily snatched the chain display up.She took her time walking to the jewelry department probably thinking I was a window shopper wasting her time just looking.An now I'm watching her take her sweet slow time to fix her display before handing me the jewelry I patiently an politely asked for.Its only so much I can act like I don't understand.Im sure there were undertones of something else I just would ever speak on what I truly think it was.I ask her again to see the Franko chain. She hands it to me then out of no where kinda grabs it from me while sayin. You can't try it on.I always thought Gold was an antibacterial metal. So before loosing my cool this was my final straw I left without buying what I wanted because of the sales associates behavior.After some thought I asked my wife would she go back an deal with the associate because I didn't feel wanted in this Sams Club nor was my business appreciated altho it wasn't a small purchase.Keep in mind this chains total price was $528.94$ and Im a first time member. This purchase should of made me a preferred customer.I dealt with a lot of weird vibes to make this purchase.I thought the service was questionable an confirmed my theory when We went to the Sams Club in Comstock Park, Mi. Very friendly staff greeted us while in the process of disinfecting the carts an complementing my wife's hair color(Kudos to her).I ask for help in jewelry.The sales associate who helped me did her job.She never told me I couldn't try on the chain I never asked.This is where I witnessed my business being appreciated.My gold chain was wrapped in cool paper placed in a neat box. I was provided a jewelry cloth baggie to put it in when its in the box or in storage. The packaging an presentation was over the top. I felt like my purchase was special.This purchase came to $401.74$. I really feel unappreciated an short changed after taking a minute to step back and look at it from outside the box.I think that the higher up management needs to know about how Mik treated me. I almost let her change my mind about a purchase I definitely was going to make.I also feel like Im owed a cloth jewelry bag for my first purchase.I would recommend someone do something about her.

I placed an online order yesterday to be pulled for pickup this morning. I couldn't have asked for an easier process. My items were ready, in a cart for me and all I had to do is show my paperwork and leave. (I already paid for the items online when I placed the order.). The sales associates were friendly and very helpful. The one associate at the exit door informed me of the curbside service that is coming in a week or two. She even showed me where the outdoor kiosk will be!

This was my first time using the online Club Pickup. I will definitely be using it again for both my business and personal needs!

I shop this store regularly and never have had an issue. Now that the governor is requiring anyone inside a store to be wearing a mask and keep a social distance, I find it's business as usual and these safety requirements are not being followed. I would guess at least about 1/3 of shoppers had no mask. Another couple had them over their mouth, but not their nose. Couples were chatting with an associate blocking the aisles. If Businesses can require or refuse customers for wearing/not wearing a mask, this should be enforced. Otherwise I'll be forced to avoid this place for a while, and we spend $300+ per month. I guess we can do without plenty of the extra goodies we're used to buying. Sams, get it together...MASKS!!

Poor customer service, they answered a phone call to look up info on another customer even though I was currently being helped until the phone call interrupted it. Most places will help customers on a first come first serve basis, especially if I had to wait 10min before being helped. It took way to long to just order contacts, the only reason I go here is because the contacts are the cheapest.

I had a huge screw in my tire and was told they weren't taking anymore walk ins at Tire dept. But with my sleeping 3 year old on my shoulder, Tracy saved the day! She got my vehicle in and within 90 minutes I was done. She absolute saved the day! Thank you Thank you Thank you Tracy!!!