Rock ‘n’ Road Cycle

Just visiting for the weekend and needed a new tube. Took my bike in and they had time to change the tubes and give it an entire tune up. Found out portions were wired improperly and now the bike is as good as new. Will was awesome and kept us informed regarding diagnostics and pricing throughout the process. Bike was done in a few hours, very pleased.

My bicycle, am old Schwinn 10 speed is now running better than ever. It was ready when promised and at the promised price. Have used one other bicycle repair place just outside of Grand Haven that took weeks to repair the same bicycle at a higher price than promised. I recommend this establishment instead.

If I could give a 10 rating out of 5, I would. Matt Meyer is the epitome of customer service. We road into Grand Haven after 2 days of 100 mile rides from Chicago, and we were having some shifting and braking issues. He personally attended to both our bikes that allowed us to do 111 the next day through Muskegon (ferry to Milwaukee) and back to Chicago. Very grateful for such a kind and talented person. Great bike shop.

I purchased my first bike from these guys a little over 2 years ago. I couldn't be happier with my Giant! Not only are their products great, their customer service is even better!

I will most definitely be back for my next bicycle purchase!

Took my a bike in for repair this week and service and knowledge is fantastic! They now have a great new space that is very comfortable to check out bikes and accessories. Rick and Will were very helpful with lots of knowledge and insight based on their own passion for biking. Great place.

Stopped in today and bought a used bike for my 8 year old. The service was fantastic. They made sure the seat was adjusted and helped me fit it into my hatchback. Got home to Ann Arbor and of course he wanted to try out his new ride. Four hours later he's still out there and made two new friends in the neighborhood we just moved to. He just reported that this is the best day ever! Thanks Rock and Road for the great bike, great service and giving my son the "best day ever"!

The employees here are very friendly and make you feel like part of the cycling community, even if you're a total noob. Prices are fair and sales are pressure-less. I highly recommend this store if you're looking to get into biking or are in need of parts or repair.

Great service. Lots of bikes to rent. I don't know if it was a mistake or just their policy, but there was no charge for helmets, which I thought was a nice touch. Prices were about the same as another shop we looked at- less than $70 for the three bikes we rented (24 hours).

We got two adult bikes and a "half bike," which attaches to an adult bike for my daughter. We called two other places in town, and Rock-N-Road was the only place that offered this. It was much better than her having her own toddler bike with training wheels (which they also had), as she was able to keep up and we weren't worried about her getting tired out.

I didn't really notice their selection for BUYING bikes or accessories, but I was very happy with the rentals.

My brother, cousin, and I were blown away by how amazing this place is. Not only is price super cheap, but all of the bikes, helmets, and locks were in great shape. We had never done something like this before, so an employee named Liv helped us out with getting us the right sized bikes and helmets. She gave us pointers on the bike friendly roads nearby and was all around genuinely kind and helpful. We got our bikes in no time! Return was even easier. We gave them our names, got the bikes to the employees and we were on our way. We will definitely use this place again and recommend to everyone!

Rock'n'Road repaired my favorite pedals in short order while I was on a bike tour around Lake Michigan.

Great service, very fair, and Matt Meyer also offered advice on best bicycle routes heading north, etc.