Foundation Systems of Michigan

Extremely pleased with FSM! I had a well tank "pop" in my crawlspace. After fighting with my insurance company over this for 9 months, FSM came in and in one day completely cleaned and sealed my crawlspace back up to code! Service was great on all levels. They worked with me as a deaf person, and used text and email whenever possible to communicate every step of the process. Special shout out to, Cynthia!

This is my basement after waterproofing.
I have filed a complaint with their finance department and it is supposedly being investigated but still have not heard back after almost 3 weeks.
I now have more water than I did before and in places it wasn't! Hopefully my flooring is not ruined as they are going to be held accountable for that. My water heater is not lit and so I hope that is not damaged too as it is new.
After my first complaint they answered and claimed they couldn't find me in system. They sure found me in system when it was time to take my money.

DO NOT HIRE!!!

This company cause *continual* problems with failing to follow through on their outside work, and their inside work. After many back-and-forth calls they did finish the inside work, but did not finish everything in the contract.

They left the stairs to the basement a mess - check the photos.

Very disappointed in their lack of professionalism.

This is a long one. First, they show up without enough drop cloths to cover our flooring upstairs, but I was polite and said don't worry about it. They also didn't cover up out exercise equipment and luggage in the basement, which are now covered in concrete dust. Also, they left a bunch of concrete and debris where they had their truck parked.
After calling the company and expressing how I didn't like the completed project they scheduled an employee to come out to inspect it. 2 hours into the window for the appointment he called and rescheduled for two weeks later. Today at 11 is his appointment and he no-showed. I called the company 30 minutes ago and said the appointment is between 9-11 (which isn't true), and that they'd leave a message for him to call me. still no call, and this is now the second time I've taken time off work to facilitate the inspection with nobody showing up. I have touched literally nothing in the basement since. photos attached.

STAY AWAY CAUSED MAJOR ISSUE.
I contracted them to I stall 14 piers. When installing them they broke my drain tile pipes for my basement. They left my job before it was completed to do another job. They come back in rain to finish it. 2 weeks later my basement floods and had mud all I'm the sub pump and mud on the floor. This happen from them no capping the drain pipes they broke and letting mud flow in. Then I call them to correct issue the 1st guy the came out said it was there flat and agreed it need to be fixed. Them then send someone else out he said same thing. Then the boss said to make a insurance claim because it was a act of god. They cause this issue and agreed now they don't want to fix it and had the lawyer call wow. They also broke my shed, bemt my gurtar and repaired that bit made it look worse. When digging broke my ppwer line underground i had to had DTE some fix it.

Contracted FSM to replace a support beam and encapsulate the crawl space. They sent 3 young guys who had absolutely no experience in the work required. Had I not been there to monitor their work the project would have been a disaster. The encapsulation which was supposed to keep the crawl space dry has already failed. Terrible, terrible work all the way around. Very disappointed after spending a large sum of money.

Nick J, Corrigan P, and Rich Z. were professional, informative, and walked us through step by step of the work that needed to be done. Would highly recommend this crew again.

FSM provided us quality work at a good price. The team that did our crawlspace encapsulation was courteous, fast, and did excellent work. Very happy customer here. Thanks to Tim,Nate and Shannon. Before and after pics attached.

These guys were horrible they were supposed to cover everything in the basement before they started the work and when they finished I had dust 2 inches thick on everything in addition they cut my sprinkler line in three different places and I have tried to call them to get them to come back and clean up and have gotten no response!

FSM manager called me right away when he knew there was a real problem in my basement the original sump pump was not lifting the water up out of my basement causing a flood two days in a row with heavy rain down. At their expense they decided to put in another pump brand new one that worked a lot better than the one that was originally in there that was put in 4 years ago now I just have to wait to see when I have a heavy downpour of rain thunderstorms if these two pumps will work I have the same new sump pump as a backup pump as well that I paid for I'm glad they contacted me and offered me a resolution to my problem. I would recommend them to my friends and other people I know