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- Jared W.Knollwood, Kalamazoo, MI1431911Oct 2, 2023
In their own words 43 North "does not have a legal obligation to ensure that your client's apartment is silent, or even "quiet."
It would be at least four stars if it wasn't for the lack of action on a severe case of barking dogs. I really like my apartment here compared to anything I've lived in before. The price I pay is really good compared to Grand Haven, Holland, and Grand Rapids. The appliances are standard, nothing new, but all do the job. The apartment is spacious and the complex is nice. I've had maintenance done once and it was quick and the person was nice. I do think the people in the leasing office want to help you, especially Issac. The complex is very pet friendly so there are a lot of dogs and my experience with most of them has been good.
That's where it leads to the bad. About 3 months ago, neighbors moved in above me with two medium size dogs that bark and howl all the time. I waited about a month before going to the leasing office to give them time to settle in and see if anything improved. After that time I went to the office and reported the barking and sent them clips of the dogs barking over the last month. Every few days to a week over the last 1.5-2 months I have been in the office updating them on the ever worsening situation. It literally sounds like I am living below a kennel from 6:30am-5:30pm every day Monday-Sunday. Over the time reporting the incidents, they have been emailed, called, and been shown the audio and the dog owners have done nothing to improve the situation. I am currently on hour 12 of listening to them back on my day off.
Here's the problem, Isaac in the office has been helpful the whole time but the process he has to follow is so slow neighbors have been living next to a kennel for months. I do recommend living here you will just have to take the risk of this happening to you. If it does, I recommend getting public safety/animal control near the beginning of the process. Will update this review as the problem is handled.
In order for this place to do anything to help you in these situations you have to spend months to go to court. They will not help you during the process, they will not reimburse you. You are a number on their financial checkbook to them and that is it. Do not live here.Helpful 0Thanks 0Love this 0Oh no 0 - Janelle F.Muskegon, MI526Feb 15, 2019First to Review
I've lived at 43 North for about a year now and love it. I have a huge apartment with tall ceilings, and an attached garage. The office staff is always friendly and maintenance is always on top of fixing things if I need it. The pay aspect of this community really makes you feel like you are a part of a small town, it's great. All of my neighbors are friendly which is important to me. I plan to live here for years to come!
Would absolutely recommend!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Claire B.
Aug 19, 2019
Janelle, Thank you for taking the time to leave us a 5 Star Review! We are so happy to hear that you love where you live and are glad to have you as a resident at 43 North. We sincerely appreciate you taking the time to share your honest feedback and positive experience.
- Collin O.Livonia, MI139131Sep 9, 2020
I looked at about five different apartments in Grand Haven but this he just hit differently. Lots of reason to choose 43 North. Location more secluded, more homey feel, price, quality, and a huge reason for me was the staff. Skylar leasing agent really made the search and application process easy and fun! Any questions I had (trust me I had a lot) she answered them super quickly and was super nice the whole time. The staff was a major reason why we choose here. One week into living here. I've had some small maintenance things and the maintenance staff is sooo nice and awesome. Again Skylar and Kaytlin leasing office was so awesome with everything you need to do with moving in! They really make you feel welcome here with move in gifts and how they treat you!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Claire B.
Nov 16, 2020
Hi Collin!
Thank you for your review. We are so happy to hear that you chose to call our community home! The location near the downtown area is one of our favorite features off of Lakeshore Drive. Skylar, Kaytlin, and the rest of our team truly enjoy being able to make our residents feel as welcomed as possible and we are thrilled to hear that we were able to make your move-in process so seamless. If there is anything additional we can do to make your stay with us even better, please do not hesitate to let us know!