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About the Business
We're proud to be your family-owned, one-stop shopping experience in Grand Haven,MI, offering our neighbors great food, great brands, and great value since 1934. Get low prices every day on groceries, prescriptions, home goods, apparel, electronics, toys and more. Plus, save even more with weekly specials and mPerks.
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Recommended Reviews
Overall rating
16 reviews
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1 star
- Harry R.Gold Coast, Chicago, IL0105131Jan 5, 2024
This is a good location, but it could be better....a lot better.
Some of the pros:
-Great deli service.
-Fresh deli salads.
-A lot of the other locations have switched to prepackaged salads, like
Walmart, not this one, at least not yet.
-Good meat dept. Very friendly and accommodating, if you need
something sliced.
-Self checkout moves rather quickly.
Cons:
-Out of many items.
-Prices are now more expensive than Walmart on all but sale items.
-Too many sale items require quantity purchase to get the sale price.Helpful 0Thanks 0Love this 0Oh no 0 - Kate B.Playa del Rey, Playa del Rey, CA56204Nov 25, 2023Updated review
Hopefully someone from the Meijer supervisor team sees this, as I discovered there is no user-friendly way to leave positive feedback on Meijer.com-
just wanted to say we've had two really standout experiences at this location in the last week and it's extremely refreshing. The young man working the self-checkout on the pharmacy side around 5:00pm (he was wearing a Thanksgiving themed headband) had the loveliest energy and attitude I've encountered in customer service in a really long time. Seriously, a ray of sunshine. He's a credit to your staff and I hope y'all take excellent care of him. Could tell that he loves what he does and he made a point to make our day brighter. That's saying something for working a busy day before the holiday! He could've just as easily been stressed or not taken the time to chat at the register, but he did and it actually made my day much better. Thank you! I'm sorry we didn't catch your name.
Also, the gentleman who was bringing out pickup orders on Black Friday around 4:00 was so quick, friendly and cheerful- much the same as above. We had a huge order and he managed it with a smile and ease. Thank you! Great job guys.Helpful 1Thanks 0Love this 0Oh no 0Jul 27, 2023Previous reviewThis location is consistently low on meat, dairy, and frozen stock, despite employees stocking and blocking off entire lanes over an hour before close. For local folks who get out late, this is horribly inconvenient. Also... check your produce (see picture below of the mandarins I bought yesterday... one of these things is not like the other )
- Charlsie D.Austin, TX146161249Jul 28, 2023Updated review
Thank you to the Manager, Tyler, for calling and making sure my feedback was taken into consideration.
Helpful 0Thanks 0Love this 0Oh no 0Jul 27, 2023Previous review3 weeks in a row my pickup order has not begun shopping during the designated pickup window and no contact was made to me.
The third time they told me it would be about an extra hour. During the call I began to explain the ongoing issues and the frustrations I was having. The rep either hung up on me or the call dropped. I went inside and asked to speak to a manager.
The very kind customer service rep in the store brought out a manager named Jim. He cut me off while I was trying to calmly explain my frustrations and began making excuses. I got more frustrated by this, at which time I admit I was no longer calm, and asked why I am never contacted to report to expect delays. He told me if he took people off the team to make calls then that would cause more delays. I told him to take accountability. He became visibily shaken by me, at which time I told him to cancel my order. I am currently still standing in the store awaiftng this to be done. Absolutely no accountibility or follow through.
I also work in customer service and am consistently blown away by teams that act this way toward people and expect that it will not be reported or accounted for. I've submitted this to the corporate page as well.
I will continue to use this pharmacy but I'm not sure I can rely on their grocery service any longer until someone reaches out to me to assure me that this feedback is being taken into consideration. - Jeannette R.Grand Rapids, MI01Sep 10, 2023
Went to meijer in Grand Haven to shop for groceries. While I was there I tried to return some shoes where the ilet for the shoelace had broken within a few days of buying them. The lady at customer services would not let me return them because I bought them at the Holland Meijer and told me I must return them to the store I bought them at. Unfortunately I di not have the time to drive all the way to Hollend to return them today but will now have to make a special trip to do this. When did this happen. Really walmart does not have this rule. Pretty sad. I have been a regular customer of Meijer for many years and am pretty disappointed in the customer service today. I never write reviews but could not let this one go without saying somthing.
Helpful 0Thanks 0Love this 0Oh no 0 - Darlene A.Grand Haven, MI051Sep 15, 2023
Always fantastic service from the team members, especially Jim Gust team in the order pick up department. Is there is always clean, easy to navigate, has so many different product options and yet manage to keep the price as low as possible. Not to mention some of the best produce in town.
Helpful 0Thanks 0Love this 0Oh no 0 - Kelly B.Berkley, MI130186146Aug 22, 2022
Seemed to be recently renovated and fairly nice inside. But went with the goal of finding a mens bathing suit and despite it being a beach town in August there were barely any bathing suits in the whole store... so maybe skip it if that's what you're looking for
Helpful 1Thanks 0Love this 0Oh no 0 - H R.MI, MI0103110May 9, 2021Updated review
Now they've moved the can return machines even further in the store.
You literally go from one end of the store to the other to return the cans/bottles. They have been out of service from time to time lately.
If you go on Sundays, this place is a madhouse. Getting a small cart is a rarity as they are snatched up so quickly. The guys out in the parking lot whose main job is to retrieve carts are more interested in talking with each other while smoking a cig.
If an item is on sale that week, chance are the shelf where it displayed has already been cleaned out by earlier shoppers. Sure, you could go around to the red phone and call someone to restock the shelf, but why does a customer has to remind the employee to do his/her job?
While the sale prices are pretty low....the day to day items can be found for less across the street at Wal-mart.Helpful 0Thanks 0Love this 0Oh no 0Apr 23, 2016Previous reviewMy only complaint about this location is that the can return machines are in the middle of the store. So you have to parade all you empties through the produce and meat departments before you come to the dairy cooler. Then there is this dark room with the machines.
- Harold W.Ann Arbor, MI02Apr 8, 2019
I always have loved Meijer stores. Great prices, great people and owned by a great family. But who the heck decided to reorganize this store in 2019?! It's confusing and senseless. Probably the brain child of some designer the thinks everyone shopping there beelines for the kombucha and organic kale. Not most of us. If its not broken, don't fix it!
Helpful 1Thanks 0Love this 0Oh no 0 - Elisha T.Scottsdale, AZ9262136Nov 10, 2018
Great selection of produce but rude and grumpy employees. This seems to be the theme at every place in Grand Haven. Grumpy and miserable employees who act like you are inconveniencing them just by being there.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris N.Kalamazoo, MI8899725Sep 27, 2019
Terrible, rude, unhelpful employees across the store. Couldn't be bothered to even answer one simple question about where to find an item. Train them better!
Helpful 0Thanks 0Love this 0Oh no 0
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