Review Highlights
“Rented a pontoon boat each year, and they are in excellent condition, gassed up and ready to go.” in 4 reviews
“This is my family's second year renting a pontoon with a tube from them.” in 2 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Mark and Caryn H.
Welcome to Grand Haven Boat Rental in beautiful Coast Guard City USA. Grand Haven Boat Rental has pontoon boat rentals and speed boat rentals to explore the bayous of Spring Lake and vast Grand River waterway!
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Overall rating
14 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jul 6, 2021
Such a friendly business.
This is my family's second year renting a pontoon with a tube from them. They are always safe, showing us the protocols of boating as well as helping us make sure we have a great experience.
They helped us dock back up and offered to help us carry our belongings off the boat. This business is very accommodating and they make sure your having a great experience on the lake!Helpful 1Thanks 0Love this 1Oh no 0 - Ray B.Grand Haven, MI1513Jun 30, 2021
Another great day riding and tubing in Grand Haven
Clean, well maintained and first class pontoon boats
Service is outstanding and being owned and operated by retired USCG gives you peace of mind that you will have a safe and enjoyable day
Don't pass this one up when in Grand HavenHelpful 1Thanks 0Love this 0Oh no 0 - Jack S.MI, MI02Jul 14, 2022
DO NOT RENT HERE. We came to have a great day on the water. We are very nice respectful and treated the staff with the upmost respect. On the other hand they countlessly are making rude comments and making it seem like they do not want our business. They yelled at us, made threats to us and ruined our positive attitude for the day. THE STAFF HERE IS OUT TO GET YOU. STAY AWAY
Helpful 1Thanks 0Love this 0Oh no 0 - Julie B.Frankfort, MI053Aug 19, 2021
AMAZING SERVICE! The staff was very helpful - especially TRE!!!- with answering all of our questions and they were very kind and fun. They did a great job of making sure we were safe and had an absolute blast. We were so thankful to have had the chance to rent a boat with them and will do it again. Great price too!
Helpful 0Thanks 0Love this 0Oh no 0 - Jonathan Y.Las Vegas, NV831Aug 14, 2018
Rented 2 pontoon boats for 4 hours each. The entire crew was more than accommodating and the boats were in excellent condition. I will definitely be back for my rentals in the near future. Completely flawless experience.
Thank you Grand Haven Boat Rental.Helpful 0Thanks 0Love this 0Oh no 0 - Erica H.Holland, MI012Aug 24, 2020
This is the photo we took BEFORE our 8 hour ride. They were extremely rude and accused us of missing a fender. As you can see in the pictures, there's a black fender on the back side of the boat but there's CLEARLY not one on the front end. When we tried to talk to them, the door was locked and they refused to let one of us in. When we were finally able to speak with them, they told us they do a check list before sending the boats off. (You can see the clip board on the doc) which was obviously done incorrectly. The man who did the check list before sending us off, offered to cover for the fender but another worker yelled "NO WAY IN HELL ARE WE PAYING FOR THAT" (I'm guessing she was the owner). They charged us the extra 30 dollars BEFORE AUTHORIZING it with the card holder. On our walk back to our cars they said "don't bother ever coming back". I have NEVER been more disgusted of a business.
Helpful 2Thanks 0Love this 0Oh no 1 - Douglas G.La Grange, IL113Jul 11, 2019
Best boat rental experience we've ever had. We rented a 60 h.p. pontoon boat for the day with a tube to tow, for a family of four plus our dog. Great boat, kept in pristine condition, great service. The owners are also the guys who run the business and they really seemed to care that we had a good afternoon. (Plus overall a refreshing minimum of rules, lectures, warnings and red tape. I was 10+ minutes late getting back to the dock and it wasn't a problem.)
Helpful 0Thanks 0Love this 0Oh no 0 - Dan R.Canton, MI018Jul 25, 2020
Great experience. First time boaters and they set us up for success. Very reasonably priced. Definitely do the 8 hour rental vs the four hour. You will appreciate it. We ll be back for sure.
Helpful 0Thanks 0Love this 0Oh no 0 - James J.Elburn, IL05Jun 22, 2019
Excellent experience for three years now. Rented a pontoon boat each year, and they are in excellent condition, gassed up and ready to go. We receive an equipment tutorial and they provide a large tube and all the life jackets we needed. Friendly, courteous, competitively priced and family owned and operated. Great people, great experience. We will return every year. Could not ask for a better experience!
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